View Full Version : How to get customer support with UDM4

02-24-2009, 04:20 AM
How do you use your half hour of customer support? I purchased the $29.95 license and it said it came with half an hour of support. I sent an email a couple weeks ago and still haven't received a response. Could someone please tell me how to contact support.

Many thanks in advance.

02-24-2009, 01:16 PM
Brandon seems pretty busy but he should respond to you within a few days. Did you try sending him a PM (http://www.udm4.com/forum/member.php?u=1)? That might be another way to get a response from him.

I'm just curious. Do you have an issue that we might be able to help you with in the forum?

02-26-2009, 03:26 PM
Thanks for posting. I did get an email about a week ago from someone that's been asking for support. And every reply has been bounced back with a "Mailbox not accepting from" message.

Please PM, or post in the forums. We'll get you rolling.


03-16-2009, 02:55 PM
I sent a pm last week, but, I still haven't received a reply. Do you have a direct email address I could use?