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Unread 06-06-2012, 10:58 PM
sl4shd0t
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Default Ask Slashdot: How Long Should Devs Support Software Written For Clients?

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lucky4udanny writes "My client says any software/website we develop for them should be supported with bug fixes forever, with no further compensation. We have generally supported our work for two months, to give the client adequate time for real-world testing, after which we charge by the hour for all support. How long should a company fix bugs without compensation in software they developed? What is the industry convention?"

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